End User Notifications

Overview

Abbey supports notifications via email and Slack.

Email Notifications

Email notifications are on by default; there's no setup required. Abbey will notify the user via the email associated with their Abbey account.

Abbey notifies users via email from notifications@abbey.io on the following events:

EventUser Notified

User Requests Access

Requester

Request was Approved

Requester

Request was Denied

Requester

Grant Expired

Requester

Approval is Required

Approver

Approval is No Longer Required

Approver

Slack Notifications

Abbey supports DM-based notifications via Slack. We'll notify reviewers when an access request requires their approval.

Setup

Navigate to Settings -> Notifications

Click on + New Notification to set up the Slack integration. This will take you to another screen with a Add to Slack option.

After clicking "Add to Slack", you'll be directed to an app install page by Slack. Pick a channel - any channel is fine, we only sends DMs to users for notifications.

After this, you should see your Connection configured under the Notifications tab. 🎉

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